Identify the floor before choosing a method

Carpet, vinyl, tile, timber and other hard floors have different care requirements. Tell us the material, any manufacturer instructions and whether coatings or finishes are present. We assess suitability before confirming a cleaning method; a general floor-cleaning enquiry does not mean every treatment is appropriate.

  • Approximate area and photographs of the floor.
  • Stains, wear, odours or heavily used entrances.
  • Existing finish and known care instructions.
  • Furniture that can move and areas that remain inaccessible.
  • Access, ventilation and when the area must be usable again.

Plan furniture movement and drying

Agree who moves furniture and what stays in place. Carpet cleaning may require drying time; the method, ventilation and material affect how the space can be used afterwards. Coordinate work with your staff schedule and confirm return-to-use arrangements before booking.

Set a realistic outcome

Cleaning addresses dirt and some staining, but cannot reverse every mark, worn fibre or damaged finish. Describe the issues that matter most so expectations can be discussed. Repairs, replacement and restoration beyond the agreed cleaning scope should not be assumed to be included.

Separate periodic care from regular cleaning

Routine vacuuming and mopping can belong in an office cleaning plan. Specialist carpet work and more involved floor treatments need their own scope, timing and price. This makes ongoing maintenance easier to compare and avoids unexpected additions.

Send a carpet or floor-care enquiry with the material, size, condition and required completion date.

Where we accept enquiries

Our coverage includes Auckland and selected Waikato and Bay of Plenty locations: Hamilton, Cambridge, Te Awamutu, Morrinsville, Tauranga, Mount Maunganui, Papamoa and Te Puke. Share your exact location and preferred times so we can confirm availability and any travel charges in your quote.

Check our service areas, including Waikato and Bay of Plenty.

Long-term cleaning contract offer

Sign a qualifying long-term cleaning contract and receive 50% off the agreed regular cleaning price for your first two months. Standard agreed pricing applies from month three. Contract length, tasks, visit frequency and offer terms are confirmed in your written quote and contract. One-off work is quoted separately.